FAQ'S
Your Questions can be answered here.
Access & Delivery
How do I access my course?
Once you complete your registration, you will receive an email with your login details and instructions on how to access the training platform. You can log in anytime to begin or continue your course.
When will I receive access to the training?
Access is typically provided immediately after successful payment confirmation. You can start learning right away.
How long will I have access to the course?
You’ll have access for three months from the time of registration. If necessary, just contact us for extended access.
Can I access the course anytime?
Yes. The training platform is available 24/7, allowing you to log in and continue your course whenever it is convenient for you.
Technical
Can I use mobile or tablet to access the course?
Yes. The training platform works on mobile phones, tablets, and desktop computers. For the best experience, a laptop or desktop is recommended.
Do I need to install any software?
No installation is required. You only need a stable internet connection and a web browser.
What internet speed is recommended?
A stable internet connection is recommended, especially when viewing video lessons or participating in live sessions.
What should I do if I cannot access my course?
You can contact our support team for assistance. We will help you resolve login or access issues as quickly as possible.
Payments
Is Stripe secure for payments?
Yes. Stripe uses secure encryption and international payment security standards to protect your information.
What payment methods do you accept?
We accept major credit and debit cards through our secure payment gateway.
Will I receive a payment confirmation?
Yes. You will receive an email confirmation once your payment is successfully processed.
Can I request a refund?
Refund requests are subject to the training program’s refund policy. Please contact support for assistance.
